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Offerings

Offering

24*7 Service Support

Our expertly trained support team is always ready for quicker response, reliable service and
round the clock support, “that’s our promise.”

Community Forums

Forums are the best way to keep you connected with other peers globally. You can ask
questions, share your experience, and learn from the conversations

Knowledge Base

Stop losing productivity on repetitive queries. Build your knowledge bank quickly, group
solutions by topics to facilitate easier access.

Multi Channel Communication

It is easy when you need help, you stuck at work and hit a defect. You can reach the
support team by Email, Chat, and the Portal. Get all your interactions at one place.

SLA

Configure different SLAs for different agent groups, product, companies, etc. These SLA
policies will govern all your queries & tickets.

Inbuilt Ticketing System

Automates the process of creating, organizing, tracking requests into a seamless process.